Lancaster Auto Repair

The folks at Kumler always to a very good, honest job!

Kumler has fantastic customer service. They get straight to the problem and are very reasonably priced. I recommend them to folks that want great service and wonderful customer service.

Another great experience at Kumler. It’s the only place I’ll go for service. Thanks Howie and staff.

Thanks Kumler!

Quick and great service whether it is regularly scheduled or an unexpected break down.

Dishonest The worst thing a car repair place can be is dishonest. And unfortunately that’s exactly what Kumler is. I was recently in a very low speed (5mph) accident in my nearly brand new car which I bought brand new from the dealership a year ago. After taking it to Kumler and waiting weeks for them to assess the damage, they told my insurance company there was a ton of structural damage which then would translate to my car being totaled. Mind you, I was able to drive this brand new car off the site of this low speed accident. So I spoke to my insurance agent and asked how that could be possible. He informed me that Kumler is notorious for giving higher estimates as well as including things such as towing fees and holding fees in the estimate even though that’s incorrect. They will give a high estimate, charge for holding and tearing down, then total the car and get their 1,000 bucks. I will not be coming back here.

Great work, I got my truck back in a short time and they fixed it for me. I always like there work.

They do good work, they try to work with the customer, their staff are friendly and knowledgeable. They work well with insurance companies. I recently received a quote for an out of pocket repair on an older vehicle I just acquired. I wanted to get some window seals replaced and a fiberglass repair and paint done. The quote was very high based on the estimated time to repair and using OEM parts. Their labor rate is decent otherwise.